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Reducing Conflict 36: Changing Attitudes
We have all heard the sayings about attitude. I am sure that every parent of every child has uttered the phrase “you need to change ...
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Building Higher Trust 66: Top Down or Bottom Up
In an organization, trust is normally generated from the top down rather than the bottom up. Sure, it is important for employees as well as ...
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Leadership Barometer 140: Challenge “Samers”
I often hear a phrase coming from the lips of hiring managers that makes me cringe. “We want to hire someone who will fit into ...
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Reducing Conflict 35: Group Punishment
If you have siblings, you remember the drill very well. Your mother comes in and says, “Who knocked over the lamp in the living room?” ...
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Building Higher Trust 65: No Problem
My wife and I were out to dinner a while ago and ran into a very personable young waiter named Kyle. This young man was ...
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Leadership Barometer 139: The Strangest Secret
The Pursuit of a Worthy Goal Here is the secret to a long and prosperous life (in every sense). When we are being “successful” is ...
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Reducing Conflict 34: Murders and Apparitions
Most business people call them Mergers and Acquisitions (M&As), but my wife calls them Murders and Apparitions. M&As are supposed to make things better, but ...
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Building Higher Trust 64: Measuring Morale
Can you measure morale accurately simply by walking into a room and observing people? I think you can, but it can be a bit tricky. ...
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Leadership Barometer 138: Turn It Around in Three Months
I once inherited a program that was struggling and told to “turn things around in three months.” The program was a new type of disk ...
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Reducing Conflict 33: Workload
One of the biggest sources of conflict has to do with workload. Most people recognize how hard they are working and imagine (they would say ...
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