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- Trust
Reducing Conflict 46: Perception Problems
This article is about perception problems in everyday life. No two people will see a phenomenon the same way. As our fingerprints are all unique, ...
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Building Higher Trust 76: Trust but Verify
The phrase “Trust but verify” was made famous by Ronald Reagan. He used it in December 1987 after the signing of the INF Treaty with ...
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Leadership Barometer: 150: Scope Creep
One of the most insidious problems in any kind of project work is scope creep. Scope creep occurs when the deliverables of a project change ...
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Reducing Conflict 45: Adopt Problem People
Managing problem people is an art that can be very complicated and frustrating. Most managers recognize that they are spending an inordinate amount of time ...
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Building Higher Trust 75: Team Behaviors
Each group of leaders should establish a list of team behaviors they intend to follow as a group. Vaporware and wishy-washy concepts are inadequate. They ...
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Leadership Barometer 149: Smart Pills
One of my leadership students shared an observation that led to the concept of “smart” pills for leaders. She said that some of the decisions ...
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Reducing Conflict 44: Consolidation Mistakes
During a major consolidation, such as a merger or acquisition, trust goes down for many different reasons. In this article, I will discuss a phenomenon ...
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Building Higher Trust 74: Trust and Golf Balls
A golf ball is completely different on the inside than it is on the outside. Trust built by leaders has important characteristics inside that may ...
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Leadership Barometer 148: New Leader
When you are transferred or assume command of a new unit it is a special time. What happens in the first few hours, or first ...
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Reducing Conflict 43 You Are Never Objective
I originally intended to have the title for this article read “How Do You Know When You Are Biased.” I realized that it is impossible ...
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