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Leadership Barometer 160: Appreciate a Carrot
A Carrot? That’s a strange title for a business-oriented article. Well, there is method in my madness, because this article is about growth. ...
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Reducing Conflict 56: Get Outside of Your Box
You need to get outside of your box. Sometimes people forget what this statement means. You are in a box when you are imposing some ...
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Building Higher Trust 87: Trust Requires Constant Attention
Several aspects in life require constant attention. Love is a perfect example of this philosophy. You can never assume you have enough love and can ...
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Leadership Barometer 159: Integrity
Most of my writing is about trust and high integrity, but this article is about low integrity. We know it exists because there are numerous ...
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Reducing Conflict 55: Avoiding Drama
In a recent class, the students were lamenting that drama in the workplace is disruptive to good teamwork. Unfortunately, drama is part of the human ...
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Building Higher Trust 86: Ten Aspects of High Trust Groups
Ten aspects of a high trust group are easy to witness. I have seen groups accomplish a doubling of productivity in less than 12 months. ...
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Leadership Barometer 158: Poka Yoke
In the lexicon of The Toyota Production System and Lean Thinking, there is a term called “Poka Yoke.” This Japanese term means to “mistake-proof” a ...
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Reducing Conflict 54: We vs. They
“We versus they” thinking is a common rift between management and workers. This article examines why this symptom is so common and suggests eight ways ...
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Building Higher Trust 85: Trust is Not a Singular Concept
Trust is not a singular concept in nature. I have studied trust for several decades, teach it in several settings, and written four books on ...
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Building Higher Trust 84: The Transactional Nature of Trust
To experience maximum trust with people we know, we need to be aware of the transactional nature of trust. Everything that happens between us will ...
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