Talent Development 15: Coaching Supervisors

Section 2.7 in the CPTD Certification program for ATD is Coaching. Section B reads, “Skill in coaching supervisors and managers on methods and approaches for supporting employee development.”

I have always had a keen interest in coaching of supervisors and managers. I believe their role is pivotal, and their situation is often challenging. Throughout my career, I spent roughly 40% of my time actually working with supervisors in groups and individually to develop and sharpen their skills.

From 2016 to 2018 I wrote a series of 100 blog articles specifically aimed at creating more successful supervisors. I am sharing an index of the entire program here so you can view the topics covered. The index has a link to each  article on my blog in case you may be interested in certain topics.

You may wish to select articles at random or as a function of your interest, or an alternative would be to view one article a day for 100 days. You could use the series as a training program for supervisors.

In that case, I recommend having periodic review sessions to have open discussion on the points that are made. There will likely be counter points to some of my ideas that apply to your situation.

Most of this series deals with the development of the supervisors themselves, but many of the articles deal with supervisors supporting employee development. For example article 78 deals with the topic directly.  I have put the numbers of articles that deal with employee development in bold type so they stand out.

Successful Supervisor Series

1. The Critical Junction
2. Up From the Ranks
3. New Sheriff in Town
4. The Role of Trust
5. Testing Limits
6. Playing the Rank Game
7. Using Peer Pressure

8. Satisfying the Top Brass
9. Motivation

10. Body Language
11. Learning to See
12. Your Listening Hat
13. Using Emotional Intelligence
14. Performance Management
15. What success means
16. Truths and Myths About Leadership
17. Leader or manager
18. Avoid playing Whack-a-mole
19. The Meaning of Trust
20. How to Measure Trust
21. Importance of Trust
22. Foundations to Build Trust
23. Delegation & Micromanagement
24. Holding People Accountable
25. Healing Damaged Trust
26. The supervisor in a Transition
27. Keeping Discipline
28. Dealing with Bullies
29. Coaching a Narcissist
30. Finding the Key to Motivation
31. Reducing Conflict
32. Dealing with Generational Issues
33. How to Light Up a Passive Aggressive
34. Communication Improvement
35. Communicating with Your Group
36. Improving Virtual Communications
37. Mastering Body Language
38. Maintaining the Ethical Edge
39. Measuring Performance
40. Engaging People
41. Terminating People Well
42. Hiring the right people
43. Onboarding Tips
44. Managing Change for Results
45. Negotiating for Success
46. Mastering Work-Life Balance
47. Coaching People on Money Problems
48. Tips to Employ Six Sigma
49. Getting to a Lean Culture
50. Moving Toward a Teal Environment
51. Employee Value Proposition
52. Successful Mentoring
53. Getting Management Buy-In
54. Plotting Your Future
55. Your Give Back Ratio
56. Reducing Turnover
57. Building a High Performance Team
58. Don’t be a Bully Manager
59. Improve Online Communications
60. Tips to Keep People from Driving Each Other Crazy
61. Addition by Subtraction
62. Admit Mistakes
63. Reducing Silo Thinking
64. Signs of Impending Conflict
65. When to use Reflective Listening
66. Playing the Mediator Role
67. Smart Pills
68. Assume Best Intent
69. Be You
70. Reduce Drama
71. Building Trust When Your Boss Doesn’t
72. Didn’t You Read My Email?
73. Incentives
74. Trust is Bilateral
75. Handling a Trust Betrayal by Upper Management
76. Building Trust for Life
77. Shades of Trust
78. Trust and the Development of People
79. Solving Problems at Work
80. How to Measure Trust in Your Organization
81. Trust Leads to Better Communication
82. Trust Improves Productivity
83. Trust and the Need for Perfection
84. How Trust Impacts Reinforcement
85. Trust and Customer Retention
86. Trust and Employee Loyalty
87. Trust and the Quality of Your Life
88. Better Team Building
89. Repairing Damaged Trust
90. Managing a Low Trust Group
91. Mentoring a Successor
92. How to Avoid Playing Favorites
93. Creating Your Own Development Plan
94. Knowing When to Leave
95. Communicating Effectively with Your Employees
96. Trust is Like a Lubricant for your organization
97. The Myth of Needing More People
98. Know Your Purpose
99. Develop a Growth Mindset
100. Your Leadership Legacy

Bob Whipple, MBA, CPLP, is a consultant, trainer, speaker, and author in the areas of leadership and trust. He is author of:  Trust in Transition: Navigating Organizational Change, The Trust Factor: Advanced Leadership for Professionals, Understanding E-Body Language: Building Trust Online, and Leading with Trust is Like Sailing Downwind. Bob had many years of experience as a senior executive with a Fortune 500 Company and with non-profit organizations. 

Bob Whipple is currently CEO of Leadergrow, Inc., an organization dedicated to growing leaders. For more information or to bring Bob in to speak at your next event, contact him by email, phone 585-392-7763, fill in the contact form on the Leadergrow Website, or BLOG.

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